How has your experience changed over the past few months?
C
AI Customer Experience
Interviewer agent · 1.9K uses
Interviewer Agent
The best insights come from interviews. The problem is, most never get scheduled.
Most teams agree they should talk to customers more. They just never find the time. The Interviewer removes the time.
March 2026
Customer Research
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Interview?
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Resched →
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20 invited · 4 responded · 2 completed
3 weeks. 2 interviews.
Your customers have been trying to tell you something. The calendar kept getting in the way.
Everyone agrees: talking to customers is the best way to understand them. But the logistics kill it. Every time.
1
Week 1: Send invites
You email 20 customers. 4 respond. The rest are too busy, didn't see it, or aren't interested in a 30-minute call.
2
Week 2: Calendar Tetris
Time zones. Rescheduled twice. One cancels day-of. You're down to one confirmed interview and a growing sense this isn't going to work.
3
Week 3: Two interviews. Sprint already shipped.
You finish 2 conversations. Now transcribe, tag themes, write up findings. By the time you present the insights, the decision was made without them.
Result: 2 data points after 3 weeks of effort. Most teams just stop trying.
The world's best interviewer. Available for every customer.
The Interviewer conducts conversations the way the best researchers do. It listens without interrupting. It follows the thread when something interesting surfaces. It asks the question behind the question. And it makes people feel genuinely heard.
Customers share things in these conversations they'd never put in a form and would rarely say on a Zoom call with a stranger. Not a chatbot, not a survey, not a junior researcher reading from a script — the best interviewer you've ever seen, available at any hour, in any language, for every single customer.
Text
AI
What made you start looking for alternatives?
The reporting. We spend hours in spreadsheets every week.
AI
Walk me through that — what does a typical reporting week look like?
Voice
"It's like talking to someone who actually gets it..."
Recording · 4:23
Both modes produce the same depth of insight and structured output.
48 hours.
20 conversations completed
Avg. depth: 14 exchanges per conversation
Top Theme
Reporting limitations driving tool switches
Key Quote
"We export everything to spreadsheets — it defeats the purpose."
Sentiment
Frustrated but loyal — open to fixes
Risk Signal
3 of 20 actively evaluating competitors
48 hours. 20 conversations. Themes ready.
Slow feedback loops used to be a trade-off. Now they're a risk.
Product cycles are shorter. Competitive moves are faster. Customer expectations shift weekly. The pace of change across every industry has accelerated dramatically.
Waiting weeks to schedule 5 interviews isn't just inconvenient — it means the window to act on what you learn may have already closed. The feature shipped without the insight. The churning customer left before you understood why.
Quarters
2015
Months
2020
Weeks
2024
Days
Now
Teams that hear from customers faster make better decisions. It's that simple.
A real conversation. Not a script.
Watch how the Interviewer follows an unexpected thread — picking up on frustration, probing for specifics, and surfacing a stakeholder dynamic the participant didn't even plan to mention.
app.getperspective.ai/interview/product-research
AI
You mentioned your team switched tools last quarter. What was driving that decision?
Honestly, the reporting was the main issue. We couldn't get the breakdowns we needed without exporting everything to spreadsheets.
AI
Detected frustration — probing for specifics
That sounds painful. When you say "breakdowns" — are you talking about team-level metrics, project-level, or something else entirely?
Both, actually. Our VP wants team velocity by quarter and we literally can't produce that without a full day of manual work.
AI
Stakeholder pressure surfaced — following this thread
So it's not just your team's frustration — there's executive visibility pressure too. Has your VP seen how other teams are solving this, or is the expectation entirely on your current tooling?
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Stop scheduling. Start listening.
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